Exceptional family circumstances include the serious illness or death of a parent, brother or sister. When this happens, your mind will be on your family and not on your studies. If you are more or less incapable of studying, you will fall behind in your studies. What kinds of counselling, support or financial assistance can you expect?

First point of contact

If exceptional family circumstances prevent you from studying for a month or longer, contact your programme Study Advisor as soon as possible. Together with your study advisor, you can discuss ways of minimising delays in your studies.

Advice and facilities

The available options include:

  • Modifying your study programme
  • Special facilities (e.g. additional support)
  • Referral to a Student Counsellor or a Student Psychologist. You can also schedule an appointment with one of these without a referral. To schedule an appointment please contact Student Services.
  • Cancelling your enrolment in a timely manner.

Financial matters

In the event of exceptional family circumstances, you may be eligible for financial compensation from Utrecht University. More information on financial arrangements. Please note this information only applies to students who receive a student grant from DUO.

Extending the deadline for obtaining a diploma

If your exceptional family circumstances are likely to prevent you from earning your diploma within 10 years (Performance-related student grant DUO), you may be eligible for an extension to the deadline for obtaining a diploma. Contact a Student Counsellor at Student Services.