Do you need IT assistance?

Still need help? Below you can see the different way of contacting us.

UITHOF - EDUCATORIUM

Location: Leuvenlaan 19 (entrance via Heidelberglaan 3)

Monday - friday: 08:30 - 16:00

UITHOF - UNIVERSITY LIBRARY

Location: Heidelberglaan 3

Monday - friday: 17:30 - 22:30
Saturday: 10:00 - 18:00
Sunday: 10:00 - 22:30

CITY CENTRE - UNIVERSITY LIBRARYlocation: Drift 27

monday - friday, 10:00 - 15:00

FACULTY SERVICE DESKS

Some faculties have their own desks that you can visit. The services vary, ranging from a support desk in the study area to advise on university IT facilities. Check the website of your faculty for more info.

Contact us via WhatsApp: +31610034493. Please mention your Solis-id when starting a conversation.

It is not possible to call to this number.

You can report problems or submit requests via our Self Service Desk. Just enter the necessary information and we will deal with your request/report.

You can also send an email to the IT Service Desk.

Do not forget to include important information such as your Solis-id, telephone number, and the UU number of a malfunctioning PC or printer (this number can be found on the gray assit tag on the device, e.g. UU012345).

You can call us at telephone number (030-253) 4500 (international number: +31 30 253 4500).

Monday - Friday: 7:15 - 22:30

Saturday: 10:00 - 18:00

Sunday: 10:00 - 22:30

Want to report a security issue?

Please contact us (CERT-UU) of the University of Utrecht at: cert-uu@uu.nl

CERT-UU is not an IT Service Desk!

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