Emergencies and After-Hours Medical Help

Emergencies

Emergency Room

The nearest emergency room to the University College Utrecht campus is a 5-minute bike ride from campus at the Diakonessen Hospital, located at Burgemeester Fockema Andreaelaan 60. The emergency room is open 24 hours a day, 7 days a week, and is intended to be used for emergency needs only. Students needing to go to the emergency room should bring proof of insurance and identification with them. 

Campus Security

In any kind of emergency, you should call Utrecht University security on 030 253 4444, or call 4444 from a campus phone. It’s advisable to add this number to your mobile phone. As well as providing essential security services, they can make first responses to medical and other emergencies, and activate the public emergency services wherever necessary.

Other Emergency Services

To call the public emergency services - ambulance, police or fire brigade - directly dial 112 (this is the general European emergency number). For police matters that are not an emergency you can call 0900-8844.

Suicide Prevention

113 Suicide Prevention is the national Dutch suicide prevention centre, which employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls. Do not hesitate to call this number (0900 - 0113) if you or somebody you know is contemplating suicide, or is feeling desperate. Help is available in English and Dutch.

After Hours Medical Help

Night Doctor

General practitioners keep regular office hours, usually between 09.00-17.00. In cases where non-urgent medical attention is required outside of normal office hours, the Huisartsenpost (Central Doctors Post) has a doctor on call. The closest post is at Burgemeester Fockema Andreaelaan 60, 3582 KD Utrecht (Telephone +31 88 130 9670). 

Night Pharmacy

Pharmacies also keep regular business hours and are closed at night. In case prescription or non-prescription medications are needed outside of business hours, this pharmacy can be used weeknights and weekends when other pharmacies are closed:

Dienstapotheek Utrecht
Rubenslaan 190D, Utrecht
Tel: 030-2144583
www.dienstapotheekutrecht.nl

Useful Dutch terms

Here are some useful Dutch terms that can help you find what you need:

  • Doctor/ General Practitioner = Dokter/ Huisarts
  • Dentist = Tandarts
  • Pharmacy = Apotheek
  • Hospital = Ziekenhuis
  • Emergency Room = Eerste Hulp