IT Services
Solis-id
Your Solis-id is your username for most university services. You also use it to log on to university computers and the Utrecht University WiFi network. It is the same as the 7-digit student number you have received after your enrolment application in Studielink. You can find this in your messages in Studielink.
Password
As a new student, you will receive your Solis-id via e-mail. In that same e-mail, you will find a link to the password portal where you are able to create your password.
- Forgot, change or create your password: Use the password portal
- Read the tips for a strong password and password management tools
More information
More information can be found on the Solis-id page.
We assume that UCU students have a personal laptop available for their studies. As a UCU/UU student, you will be able to access practically all study software everywhere free of charge using MyWorkplace (MWP) via your laptop.
Also there are computers available for general use in Voltaire quiet area (4) and the Newton computer area (24). See under ‘UCU Computer areas’.
In case of emergency (your own laptop is broken or lost) UCU has a loan laptop available that you are able to use for a maximum of 1 week (f.i. Mon-Mon, return before 5 p.m.). Contact Maarten Diederix (ucu.housemaster@uu.nl) to arrange a loan laptop. More information under ‘Loan laptop’.
Wi-Fi
At the university, you can make use of the Wi-Fi network called 'Utrecht University'. Connect by using your credentials;
- username: your UU email address (e.g. j.a.smith@students.uu.nl). Does this not work? Try studentnumber@soliscom.uu.nl instead;
- password: your Solis password.
Looking for instructions about how to configure Wi-Fi on your device? Visit the manuals webpage.
Please note that older devices (OS) may not connect to wifi due to safety reasons.
Working online
- Access your personal files on your U drive from another location (off-campus): see the page about your personal storage for instructions.
- Use Microsoft Teams (Office 365) to collaborate (chat, meetings, share files).
- Use the software for your studies (using whatever device you want) with SolisWorkspace.
Every student has a Solis-mail address. This address has been sent to your private email address (during your registration). Please note that after you receive the email about your new UU email address, it may take up to one working day before you can log in.
Here's how to log in:
go to https://outlook.office.com;
use your university e-mail address (for example j.doe@students.uu.nl), your Solis-password, and (if needed) 2FA to log on;
- for manuals (for example how to set up mail on your smartphone), visit the manuals website.
Osiris
The student portal of Utrecht University is OSIRIS. You course registration (check under the ‘Enrolments’ tab) and final grades will be visible here. You can also use OSIRIS to register for off-campus (non-UCU) courses and to enter a change of address for instance. Log in using your Solis-id.
Blackboard
Blackboard is UCU’s electronic learning environment. Here you will find information for your courses, hand in your coursework etc. To access Blackboard go to uu.blackboard.com and log in with your Solis-id. Course enrolments registered in Osiris will be mirrored in Blackboard. If you cannot see one of your courses on Blackboard yet, this means that either you are not enrolled in the course or your lecturer has not made the blackboard course environment available to the students (yet).
Course planner
You can use the Course Planner to browse through UCU (and other UU) courses on offer to plan your curriculum.
MyUU
In the MyUU app for students you will find your grades from OSIRIS. Personal timetables are not available for UCU students at the moment. Download the app from the app stores of Android and Apple. Log in with your Solis-id and password. Your 15 latest grades in OSIRIS automatically become visible in the app. There is a maximum delay of half a day.
SolisWorkspace
By using SolisWorkspace, you can access software that you need for your studies, such as SPSS, Mathematica, MatLab, NVivo or Stella. You can use the software using anytime, any place, using devices with Windows, Apple or any other operating system. For more information, visit the page SolisWorkspace.
SURFspot
You can also buy software and hardware with a discount on SURFspot.nl. (Click on "English" at the upper right corner on the website.) Log on using your Solis-id and password.
Other Software
Utrecht University also offers some applications and suites (such as Microsoft Office 365) which you may install locally (and free of charge) on your own laptop or computer.
University College Utrecht has one computer area (24 PCs) available for classroom use; in Newton (first floor, North side). If not used for classes, these computers are available for all students (8.30am-1.00am). Furthermore the buildings Voltaire, Locke and Newton have quiet areas on the first floor with limited workstations and places for group work. The latter are also available in Dining Hall.
All computer area PCs have access to campus software / MyWorkplace.
In case of emergency (your own laptop is broken or lost) UCU has a loan laptop available that you are able to use for a maximum of 1 week (f.i. Mon-Mon, return before 5 p.m.). Contact Maarten Diederix (ucu.housemaster@uu.nl) to arrange a loan laptop.
What?
A Chromebook is available to provide access to the internet and applications in MyWorkplace (MWP); you cannot install software yourself. You can only store files on your personal U-drive. Data on the Chromebook itself will be wiped when you close your session.
How to arrange?
After consulting the housemaster you can pick up the Chromebook at College Hall reception showing a valid ID and signing the loan form. You must return the loan laptop within 1 week.
Damaged or lost?
Whether or not you can be held liable for the loss, damage or defect of the Chromebook that you have on loan will be assessed in each separate case. Please contact Maarten Diederix (ucu.housemaster@uu.nl) to settle.
For information about printing, photocopying and scanning visit the print information page.
U Drive
The U drive is your personal network storage where you have 1 GB available for your files. You can access your U drive via one of the university computers or via MyWorkplace. See the manuals website for how to access MyWorkplace. In this way you always have access to your files.
OneDrive
All employees and students can use OneDrive (Office 365) free of charge. You have 1 TB of storage.
SurfFileSender
Using SURFfilesender you can send files to anyone you wish, including people outside Utrecht University and organisations without a SURF licence. If someone wants to send you files, you, as a SURFfilesender user, can send them a 'voucher'.
Many students and staff use functional mailboxes (Non Personal Mailboxes). Examples are ucu.admissions@uu.nl, and ucu.ucsa@uu.nl. Functional mailboxes, unlike Solis IDs, are non-personal. To get permission to access a functional mailbox contact ucu.ict@uu.nl.
To access a functional mailbox in your web browser:
- In the address field of your browser, type http://outlook.office365.com/, followed by the email address of your functional mailbox. For example: http://outlook.office365.com/ucu.commencement@uu.nl.
- Log on with your UU e-mail address (a.a.yourname@students.uu.nl) and Solis password.
To add a functional mailbox in Microsoft Outlook or to your mobile device, please visit ITS manuals page.
IT problem or question
Please find the answer to your IT problem in one of the manuals above or by contacting the ITS service desk.
If you have a UCU IT related problem (administrative, workspaces, functional mailbox) you may contact UCU’s IT Process coordinator Michiel Ruijgrok.