Whom to contact for guidance

Are you facing an issue or require personal advice and don't know who to contact? On this page, you can find the relevant counsellor directly or you can follow the arrows in the flow chart at the bottom of this page to guide you to the appropriate support.

Do you need additional support due to personal circumstances, a disability, or other challenges you may be facing? Please check out the support page.

Support

Study-Related Support

Are you facing challenges related to your studies, or do you need advice or counselling for personal matters? There are several counselors within your programme who can provide guidance:

Study Advisor: for questions related to your study programme, exam requirements, studying with a disability and personal matters affecting your studies.
Faculty: for all practical questions concerning your studies, such as questions about your timetable, course registration and graduation.
Examination Board: for questions on e.g. (extension) validity of results, (permission) for electives outside the programme and graduation conditions.
Programme Coordinator: for general questions and remarks about your programme.
Tutor: your first point of contact for study-related questions.
Professor: for guidance and questions during an individual course.
Internship Coordinator: for help in finding and doing an internship.
International Office: for questions about studying abroad (during your studies).
Career Officer: for career orientation advice and training.

If you are looking for contact details of one of these counsellors, fill in your study programme for more specific information.

Study programme related support

Questions not related to your study programme

In some cases you may want to consult someone who is not related to your specific study programme. For example, if you fall behind due to personal circumstances or mental health issues, and it is not possible to correct this through an adjustment in your programme. The counsellors listed below are available for support.

Practical questions

Student Services For admission, enrollment, tuition fees en other centrally organised student affairs
Student Counsellor For questions related to financial arrangements and facilities, study delays and questions about studying under special circumstances

Well-being or development

Study Choice Advisor If you are unsure whether your bachelor's degree is the right fit or are you looking for a suitable master's
Student Psychologist For support in solving personal problems that hinder your study progress
Skills Lab For support with academic writing, studying and other academic skills
Career Services For information, workshops and coaching on future career opportunities
Student Well-being For training, coaching and events related to student well-being
Moodlift E-health programmes
Zorgverleners Utrecht For all students who currently (or soon will) live in Utrecht and who have questions about their health
Jellinek Advieslijn For questions about alcohol, drugs, gambling or gaming (Dutch only)

Social safety and complaints

Complaints Coordinator To discuss and resolve formal complaints
Confidential Advisor for Inappropriate Behaviour For counselling and support related to inappropriate behaviour within the university
Ombuds Officer Students To discuss and resolve problems or complaints by an independent and impartial officer (second-line facility)

Guidance Flow Chart

Find the right direction for your question and support. This interactive image will guide you through the process. Click 'Start' to open the PDF and follow the steps to receive the appropriate guidance.

Follow the arrows and answer the questions until you reach a guide on the outer circle.
Click the icon for further information in text and video. Carefully review the information provided.
Is this the guidance you were looking for? If so, make an appointment. If not, you can start again from the PDF.