Student Counsellor

You can contact the student counsellors for all kinds of questions about financial regulations and provisions, study delay, as well as questions about studying with a disability, student board membership, elite sports students, illness and/or special family circumstances.

For which matters can I contact the student counsellor?

If you have any questions or problems, or would like to receive advice on any of these subjects, you can make an appointment for an individual meeting about your personal situation.

• Financial matters:
  • Tuition fees
  • Student finance (DUO)  
  • Financial arrangements (including FinSCO in case of circumstances beyond your control, and various DUO provisions)  
• Questions concerning enrolment and termination of enrolment (in special circumstances, such as termination of premaster enrolment, termination of enrolment in case of illness or circumstances beyond one's control)   
• Pregnancy (and studying as a parent)
• Studying with a disability
• Elite sports

Study advisor

Please note that your study advisor is generally your first point of contact for education-related questions, for example about the BSA, practical provisions and facilities (e.g. extra time when sitting exams), and course registration and de-registration. The student counsellor will sometimes have to refer you to another service or department within (or outside) the UU.

What can I do myself?

How can I make an appointment?

Contact Student Services to schedule an appointment with one of the student counsellors. When making your appointment, you can indicate whether you would prefer a physical appointment, an appointment via Microsoft Teams (video call), or by phone. Have you already been in contact with one of the student counsellors? Please let us know when you schedule your appointment: we will then try to place you with the same student counsellor.

Privacy

A student counsellor is not associated with any specific study programme or faculty, and - in accordance with the GDPR (or Dutch: AVG) - student counsellors do not have access to the notes of your study advisor. This means you may need to repeat some of the information that you have already shared with your study advisor. The student counsellors are able to access each other's notes between themselves.

Policies and procedures

• Policies and procedures Here you can find, amongst others, the Regulations for Enrolment and Tuition Fees.
• Student Support Fund This includes, amongst others, FinSCO, board grants, extended masters, elite sports.

Additional information DUO

• Student finance f you are enrolled as a student in university, higher vocational education, or secondary vocational education, you can apply for student finance.
• Study delay due to special circumstances (Dutch)
• Supplementary grant Problems with your parents? Disregarding parental income when calculating supplementary grant (DUO).