How do I increase my chances of booking SSH Short Stay accommodation?
The accommodation is rented out on a first come, first served basis. Once registration and booking opens you are advised not to postpone this to a later time. It is very important that you register only once and for the correct department/ faculty and resident type. If your registration is incorrect do not register again but log into your account and change the registration. It is also important that you do not register for a different semester or school. All of this will delay your housing registration and will decrease your chances of successfully booking accommodation once booking opens. Also take into account that the servers will be busy when booking opens. Still, even if you keep to the dates and registered correctly, there is a chance that you will not be able to book a room. Take this in mind and also explore alternative options beforehand.
What payments do I make when I reserve accommodation with SSH Short Stay?
Registration with SSH Short Stay is free of charge. Only when you reserve SSH Short Stay accommodation you need to make all the payments to complete your booking in time. You pay the first and last month's rent as a down payment, as well as the a non-refundable reservation fee of 75 euros and a one-off cleaning fee to SSH. In order to participate in the Reserved Accommodation Programme you additionally pay a 300 euro fee to Utrecht University to finalise your booking.
Do I receive a refund if I cancel my reservation with SSH Short Stay?
The down payment is only partially refundable, and only when you are not accepted by Utrecht University to the programme you have applied for. The SSH reservation fee is non-refundable. You can find more information about the cancellation policy in the Terms and Conditions that apply to the rental contract via this link to the SSH Website.
Can I rent SSH Short Stay accommodation for longer or shorter?
This is not possible. SSH Short Stay accommodation is only available for fixed rental periods and only for the first year of studies. If you are looking for accommodation for a shorter time frame, for example because you are planning to conduct research or do an internship abroad, it is not possible to book this accommodation.
Does SSH Short Stay offer accommodation to couples or families?
SSH Short Stay does not offer accommodation for students who bring their spouse, partner or family. If you are looking for accommodation that is suitable for a family, please read our tips and tricks that can help you find accommodation on your own.
What if I am not able to book via the Reserved Accommodation Programme?
Because the number of reserved accommodations is limited, most students have to search for a room on their own. This can be difficult and time-consuming but the right preparation can increase your chances. At Utrecht University we aim to help and inform you best we can. Follow this link for tips, tricks and important things to keep in mind during your search. Also, if you have any questions or need additional advice make sure to reach out to us!
Is your question not answered in this FAQ? You can find a more extensive list of FAQs on the website of SSH. Also check SSH’ page for Utrecht University students for links to the Terms and Conditions and the residence buildings. If you are seeking additional advice or information, let us know!