Students

Starting in the academic year 2017 -2018, you will receive a digital student card instead of a paper student card or declaration of enrolment. After a successful enrolment or re-enrolment, it will be waiting for you in the MyUU app. You can log in to the app with your Solis-id. If you are a new student, you can log in to the MyUU app with your Solis-id from July onwards. If you would still prefer a paper version or cannot use the app, you can print your Declaration of Enrolment from Osiris

When will you receive your student card?

You will receive your student card when your enrolment or re-enrolment is successful. In other words:

  • you requested enrolment or re-enrolment
  • you met all admission requirements
  • payment of your tuition fees has been arranged

After these three steps, the Central Student Administration will check your enrolment or re-enrolment. If everything is in order, the Central Student Administration will send you a confirmation email within one week and you will be officially enrolled. The confirmation email will state that your enrolment is complete and your student card is waiting for you in the MyUU app. You should therefore keep a close eye on your email address and the spam folder. It will no longer be sent to you by post!

Student card not visible in the app?

Have you received the confirmation email to say you have been enrolled but you do not see your student card in the MyUU app? Or have you received no email at all? If so, please contact Student Services. Do not forget to check your spam folder, make sure your email address is up-to-date and change it if necessary.

Student Card

MyUU app & student card

Everything at hand in one place. Your timetable, grades and your student card: all with the MyUU app. If you have not yet downloaded the app, go to the Apple App Store or the Android Google Play Store. If you do not have the right kind of smartphone, you can print your Declaration of Enrolment via Osiris. 

Passport photo

If you want a passport photo on your student card, simply go to Osiris and upload your photograph there. 

What is the student card for?

Your student card states the degree programme in which you are enrolled and the period of enrolment. Having the student card in the MyUU app means that you always have your student card at hand. You use your student card when visiting the university or at other bodies (e.g. at DUO) in order to prove that you are enrolled at Utrecht University. You simply show your student card in the MyUU app, or the print-out from Osiris if you do not have the right kind of smartphone.

When you make use of university facilities (e.g. attend lectures, take examinations), you may be asked to show your student card. When necessary, you will also need to be able to show valid proof of identity (e.g. a passport).

Digital student card FAQS

If your question is not listed please contact Student Services, by calling +31 (0)30 253 7000 or by emailing studentenservice@uu.nl.

What if I do not have the right kind of smartphone?

You can download the Declaration of Enrolment from Osiris and print it. 

What will change for me when the paper student card is replaced?

Your student card is now always available via the MyUU app. You will need to download the app. It is available for both IOS and Android. If you do not have the right kind of smartphone or would prefer to have something on paper, you can print out the Declaration of Enrolment via Osiris. If you do this, remember to take it with you every time, together with official proof of identity, such as a passport, driving licence or ID card.

When will I receive my digital student card?

After you have enrolled at Utrecht University, the Central Student Administration will send you an email within one week. The university will send this email to the email address you indicated in Studielink. It will include official confirmation that you have been enrolled and notification that your student card is visible in the MyUU app. Log in using your Solis-id. 

What proof of identity should I now show for examinations?

You always need to have valid proof of identity with you in order to prove who you are. Very occasionally, you will be asked for your student card or declaration of enrolment. The best approach in that case is to print a copy of the Declaration of Enrolment from Osiris. This is because you cannot always take your telephone with you. In most cases, proof of identity together with your name is sufficient in order to take your examination. To be on the safe side, always check the Education and Examination Regulations for your degree programme. 

What is the difference between the digital student card and declaration of enrolment?

There is no difference. The student card states the academic year for which you are enrolled. As such, your student card is automatically also declaration of enrolment. 

Will I still receive a discount at food & beverage outlets and other bodies that offer student discounts?

Yes, the university is doing all it can to notify all food & beverage outlets, retailers and other parties that offer a student discount in Utrecht. 

My digital student card is not accepted by a food & beverage outlet/shop/other body. What should I do?

That is rather annoying. The best thing to do is to follow this link and show them the official statement from Utrecht University. You can also always print the student card from Osiris or opt for the ISIC card.

When do I need the digital student card?

You use your student card at the university or at other bodies (e.g. at DUO) in order to prove that you are enrolled at Utrecht University. When you make use of university facilities (e.g. attend lectures, take examinations), you may be asked to show your student card/declaration of enrolment. Please note that you will also always be asked to identify yourself by means of valid proof of identity.

Do I need my digital student card to borrow books from the University Library?

No, you do not need it. For this, you use a library card.

I need an officially-stamped Declaration of Enrolment. How do I get one?

Simply contact the Student Services Desk.

When will Utrecht University stop issuing the paper student card/declaration of enrolment?

Starting from 1 June 2017, the Central Student Administration will only issue digital student cards via the MyUU app and will no longer provide a paper student card/proof of enrolment.

What does the digital student card look like?
Student Card
Is it compulsory to upload my passport photo?

No, it is not compulsory.

I cannot open the digital student card or it is not visible in the MyUU app. What should I do?

Check whether your enrolment is complete in Osiris. If it is, and you still cannot open the app, contact the IT Service Desk at servicedesk@uu.nl or +31 (0)30-253 4500.

Can I use my declaration of enrolment alone to prove my identity?

The student card stating the year of enrolment only proves that you are enrolled at Utrecht University. You still always need to be able to prove who you are by means of valid proof of identity (such as a passport or ID card). 

What is the difference between a campus card and the digital student card?

The campus card is for Utrecht University employees. The digital student card is for students only. 

What if I do not have an internet connection or my phone needs recharging?

It is always a good idea to have a print-out of your Declaration of Enrolment from Osiris if you expect to have no internet connection on a regular basis, for example abroad. 

How do I log in to the MyUU app?

Download the app from the Apple App Store or the Android Google Play Store. Log in using your Solis-id. You will find the student card in the drop-down menu. Forgotten your password? You can create a new one at www.uu.nl/wachtwoord. Your Solis-id is the same as your student number. If you are a new student, you can log in with your Solis-id from July onwards. Your Solis-id will not be active until July. 

I have not received an email from the Central Student Administration about the digital student card. What should I do?

Contact Student Services by calling +31 (0)30 253 7000 or by emailing studentenservice@uu.nl. You can also use this email address to ask any other questions you may have. Include your student number in the subject line.

Will the digital student card also work abroad?

Not all educational institutions are advanced enough to be able to accept it. However, there is a solution. You can apply for an ISIC card, a recognised card for international students, via the website www.isicnederland.nl

Why is Utrecht University switching to a digital student card?

A digital student card is in line with Utrecht University's strategic objectives. It is innovative, sustainable and saves money. A digital student card has various advantages:

  • Innovative: Utrecht University is the first to introduce it
  • Sustainable: it uses much less paper
  • You always have your student card at hand
  • Student card and proof of enrolment in one
  • You cannot lose your student card and it can no longer be stolen
  • You receive the card more quickly: your student card becomes visible in the MyUU app as soon as you have been enrolled (this is instead of having to wait at least two to four weeks)
I am a new student and will not be able to use my Solis-id until July. How do I obtain a Declaration of Enrolment?

Please contact the Student Services Desk. Visit the Student Services Desk at Heidelberglaan 6 between 10 am and 4 pm on working days. You can obtain a paper Declaration of Enrolment there. 

Do international students get the digital student card as well?

When your enrolment is complete, you can also see the student card via the MyUU app. Download the app from the Apple App Store (IOS) or the Google Play Store (Android).

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