23 June 2021

NSS 2021: students satisfied with UU engagement

The foundation Stichting Studiekeuze 123 has published the results of the 2021 National Student Survey (NSS). All students will receive an e-mail about the results today. You can read about the most noteworthy results below.

Increased response

A total of 12,629 UU students completed the survey this year, for a response rate of 35.3%. The last reliable survey in 2018 had a response rate of 33.5%, so the rate has increased by 1.8%.

Students generally satisfied

The students gave their study programme and the university as a whole (General Satisfaction) a score of 4.0 (4.1 in 2018). Both the Bachelor’s and Master’s programmes showed the same trend. Bachelor’s students gave their study programme an average rating of 4.0, and Master’s students rated theirs at 3.9 (the scores for 2018 were 4.1 and 4.0, respectively).

Satisfied with lecturers

Compared to the last survey, students seem to be more satisfied with the themes, which include the results for ‘Lecturers’ and ‘Student counselling’. Students gave UU lecturers a score of 4.0 (3.8 in 2018), and Student counselling a score of 3.9 (3.6 in 2018).

This edition of the survey added a new topic: ‘Engagement and Contact’. The students gave the university a score of 4.0 for this aspect, which was higher than the average of 3.9 for comparable universities*.

Area of concern

Students seem to be less satisfied about the aspect ‘Applicability in professional practice’ than in the previous survey. They gave a score of 3.2 for this category (3.5 in 2018), which corresponds to the average scores for the other comparable universities.

Detailed results coming soon

This is the first scan of the results, and more detailed figures will provide a clearer picture of possible areas of improvement over the long term. You will find the factsheet with all of the results for each study programme here.

More information

If you have any questions or comments about the National Student Survey 2021, please feel free to send an e-mail to: student@nse.nl or check out www.studiekeuze123.nl.

*comparable universities Radboud University Nijmegen, University of Groningen, University of Leiden, University of Amsterdam, VU Amsterdam.