Are you having problems with or related to your studies? Do you need advice or counselling for personal problems? There are a number of counsellors within your study programme who can give educational guidance. See the page of your study programme for more specific information. Utrecht University has even more counsellors who can help you. See the overview below. If you are hesitant about whom to contact, or want to start tackling your problems yourself, you can use the overview of questions by subject to guide you.
At universities we expect students to be highly independent in organising their study and student life. However, we realise that as a freshmen student, you could experience the step from secondary school to university as a large and possibly difficult one. Freshmen students might have to change the place of residence, international students even the country of residence and have to get adjusted to a new culture. You have to familiarize yourself with a system consisting of a limited number of class hours and a substantial number of self-study hours, a different style of teaching and other types of courses and content. Furthermore social life will change: even who do not have to move will experience that student life at a university is much more autonomous and individual than at secondary school.
In order to support you to cope with these changes in social life and to become accustomed to academic traditions and learnings, we have constructed a guidance system. This tutor-mentor system consists of tutors, mentors and study advisors.
A tutor is a U.S.E. staff member who is assigned to guide a group of students during a certain period of their study. Your first year tutor will be your teacher of the tutorial sessions in the Multidisciplinary Economics (MDE) course, one of the two courses in the first period. He/she will not only teach about the content of the course, but will also pay attention to academic and study skills and personal development. He/she will discuss the challenges of time management, the art of academic writing and reasoning, the way to deal with large amounts of material, the choices to make during the first year, etc. Most of the discussions will take place during the MDE classes, but you can always make an appointment with your tutor for an individual meeting. Just as he/she will invite you for such meeting in case of a particular occasion. After the MDE course, your tutor will keep in touch, mostly by means of group sessions and occasionally by individual meetings. For example after the announcement of the preliminary Binding Study Advise and the moment you have to decide on the selection of one of the approved optional minors (or an alternative way to fill in your optional course profile).
Beside your tutor, you will have a mentor. The mentor is a senior U.S.E. student assigned to a group of freshmen students to assist and advise them to become as soon as possible acquainted with their study, the U.S.E. organization and student life in general. While the tutor is strongly related to the content of the programme and the academic part of university life, the mentor is more connected to the student life and the operational aspects of life at U.S.E. He/she can help you to get your ICT running, know your way around at university, advise you on study, sport or cultural activities, and promote the social interaction in the group of freshmen students. The mentor will take part in the tutor activity during the introduction week and might occasional step into an MDE session. However most of the mentor activities will take place outside the class room and be complementary to your study activities. The mentor will organise events over the entire first year.
(Note: during the introduction – organised by ECU 92 – you’ll be guided by two coaches. It might happen that your coach becomes your mentor, but mostly these are separate roles. The coach guides you during the introduction days, the mentor during the rest of the academic year)
In addition to the tutor and mentor, U.S.E. has two study advisors, Huub Klein Schiphorst and Janneke Nolles. You can approach them for more personal matters. For example in case you want to apply for special exam conditions because you have a disability, when personal problems interfere with your studies, in case you doubt about the programme, the planning of your study and the selection of courses, when you intend to study abroad or you wish to take up another study, etc.
After the first year you will get a new tutor. This tutor is a U.S.E. staff member and is not connected to one specific course. This change of tutor marks the change of the tutor system; from an intensive course-related system to an open demand-driven structure. The tutor will organise some group events during the enrolment days to discuss essential choices to make and courses to choose, but he/she will not invite you to individual meetings. At the same time, you can feel free to approach the tutor for questions, either by mail or by arranging a meeting.
If you have questions concerning the choice and planning of your study, about the academic skills, about the rules and regulations of the study or you have other issues (be they private or not), you can contact a Study Advisor.
The Study Advisors can guide and advise you on your study (choice) and setting up an academic plan. They can help you find your way through the countless amenities Utrecht University offers.
If you encounter a delay in your academic progress, through e.g. illness, special circumstances or family circumstances, you are to report this as soon as possible.
For a small question/problem, you can make use of the walk-in hours: Monday, Tuesday and Thursday between 10 a.m. and 11. a.m. at the Adam Smith Hall, end of the hallway.
For elaborate questions/problems such as academic planning, academic problems, academic delay, choice of specialisation, study abroad and so on, you can book an online appointment.
Important: please be well prepared before you visit the Study Advisor!
Summer closing, please note: The Study Advisors are on holiday from 22 July until 6 August. Between 22 July and 12 August there are no walk-in hours.
Between 12 August and 16 August, there will be walk-in hours on Monday's (10:00-11:00) and Thursday's (10:00-11:00). As of 19 August, there will be walk-in hours on Monday, Tuesday and Thursday between 10:00 and 11:00. Appointments can be scheduled again as of 6 August.
Contact Information Study Advisors
- Mr. Drs. Huub Klein Schiphorst
- Ms. Drs. Janneke Nolles
Adam Smith Hall
3584 EC Utrecht
The Bachelor of Economics and Business Economics and the Economics Master's programmes have the same Board of Examiners.
The Board of Examiners treats requests concerning the following subjects:
- Special arrangements that are necessary due to illness
- Latest course amenities
- (Prolongation of) validity of exams
- (Approval of) electives outside the programme
- Incorporation of courses for the purpose of exchange programmes
- Terms and declarations of graduation
- Accreditation of Cum Laude
- Graduation ceremonies
The Board of Examiners is bound by law to respond to requests within six weeks. Ordinarily requests are handled within two weeks and only written requests (preferably by email) will be taken into consideration.
Please make sure your request to the Board of Examiners bears your name and student number.
The Board of Examiners of Economics can be contacted by:
Questions not related to your study programme
In some cases you may want to consult someone who is not related to your specific study programme. For example, if you fall behind due to extenuating circumstances or mental health issues, and it is not possible to correct this through an adjustment in your programme. If this is the case, you may use the contacts mentioned below.
Student services provides information about studying and student life, such as information about admissions, registration, tuition fees, student finance, administrative grants, career orientation, student organisations and studying abroad.
Student psychologists can help you to solve study-related problems and to address personal problems. Read more information here and book an appointment.
For international students Utrecht University's student psychologists work closely with the Faculty of Social and Behavioural Sciences. Read more information here and book an appointment.
Student Counsellors provide advice and support to students who have suffered a serious study delay or are threatening to fall behind. Possible reasons could be a disability or chronic illness, membership of a board of a student organisation or participation in sports at an international level.
The Study Advisor or your Tutor can refer you to a Student Counsellor if you wish to terminate your enrolment due to illness or exceptional family circumstances, if you face financial problems or if you wish to make use of the university schemes offering financial support.
To schedule an appointment, contact Student Services.
Skills Lab - the gateway to your academic development- is an accessible service desk where UU students can get a clear idea of what courses, workshops, individual tutoring, electronic tools, etc. are available to them. Much is available, but this wealth or resources can be hard to find and access for students with specific questions. We can show students where to go to improve any skill, be it writing, presentation, studying, or job-hunting.
You can visit the Career Officer to discuss your options in the labour market. The Career Officer is fully informed about the labour market for university graduates and can also help you decide which career to choose. The Career Officer can also provide a career training and check your application letter and CV. Read more on Career Services.
Platform Unhindered Studying is a platform for and by students with a disability. Besides involvement in policy decisions and providing information they also offer guidance for students with a disability such as dyslexia, AD(H)D, autism and so on. Do you want more information, or would you like to have a buddy for extra support or guidance regarding your study or themes outside your study such as in living, working and going out? Then perhaps our buddy programme is something for you.