Are you having problems with or related to your studies? Do you need advice or counselling for personal problems? There are a number of counsellors within your study programme who can give educational guidance. See the page of your study programme for more specific information. Utrecht University has even more counsellors who can help you. See the overview below. If you are hesitant about whom to contact, or want to start tackling your problems yourself, you can use the overview of questions by subject to guide you.
If you have questions concerning the choice and planning of your study, about the academic skills, about the rules and regulations of the study or you have other issues (be they private or not), you can contact a Study Advisor.
The Study Advisors can guide and advise you on your study (choice) and setting up an academic plan. They can help you find your way through the countless amenities Utrecht University offers.
If you encounter a delay in your academic progress, through e.g. illness, special circumstances or family circumstances, you are to report this as soon as possible.
For a small question/problem, you can make use of the walk-in hours: Monday, Tuesday and Thursday between 10 a.m. and 11. a.m. at the Adam Smith Hall, end of the hallway. Please note: The walk-in hour on Monday 17 February will be moved to 15:00-16:00.
For elaborate questions/problems such as academic planning, academic problems, academic delay, choice of specialisation, study abroad and so on, you can book an online appointment.
Important: please be well prepared before you visit the Study Advisor!
Contact Information Study Advisors
- Mr. Drs. Huub Klein Schiphorst
- Ms. Drs. Janneke Nolles
Adam Smith Hall
3584 EC Utrecht
The Bachelor of Economics and Business Economics and the Economics Master's programmes have the same Board of Examiners.
The Board of Examiners treats requests concerning the following subjects:
- Special arrangements that are necessary due to illness
- Latest course amenities
- (Prolongation of) validity of exams
- (Approval of) electives outside the programme
- Incorporation of courses for the purpose of exchange programmes
- Terms and declarations of graduation
- Accreditation of Cum Laude
- Graduation ceremonies
The Board of Examiners is bound by law to respond to requests within six weeks. Ordinarily requests are handled within two weeks and only written requests (preferably by email) will be taken into consideration.
Please make sure your request to the Board of Examiners bears your name and student number.
The Board of Examiners of Economics can be contacted by:
- Email: firstname.lastname@example.org or email@example.com
- Phone: Available on Mondays between 14.30h-16.00h on +3130 253 9951.
Members of the Board of Examiners
- Johan den Hertog (Chair)
- Annette van den Berg (Member)
- Rob Bolder (Member)
- Anna Salomons (Chair test committee)
- Annette van den Berg (Member test committee)
- Marlies van Beek (External member)
- Marlies van der Scheer (Secretary)
- Andrea Naylor (Support officer)
Questions not related to your study programme
In some cases you may want to consult someone who is not related to your specific study programme. For example, if you fall behind due to extenuating circumstances or mental health issues, and it is not possible to correct this through an adjustment in your programme. If this is the case, you may use the contacts mentioned below.
Student services provides information about studying and student life, such as information about admissions, registration, tuition fees, student finance, administrative grants, career orientation, student organisations and studying abroad.
Student psychologists can help you to solve study-related problems and to address personal problems. Read more information here and book an appointment.
Student Counsellors provide advice and support to students who have suffered a serious study delay or are threatening to fall behind. Possible reasons could be a disability or chronic illness, membership of a board of a student organisation or participation in sports at an international level.
The Study Advisor or your Tutor can refer you to a Student Counsellor if you wish to terminate your enrolment due to illness or exceptional family circumstances, if you face financial problems or if you wish to make use of the university schemes offering financial support.
To schedule an appointment, contact Student Services.
Skills Lab - the gateway to your academic development- is an accessible service desk where UU students can get a clear idea of what courses, workshops, individual tutoring, electronic tools, etc. are available to them. Much is available, but this wealth or resources can be hard to find and access for students with specific questions. We can show students where to go to improve any skill, be it writing, presentation, studying, or job-hunting.
You can visit the Career Officer to discuss your options in the labour market. The Career Officer is fully informed about the labour market for university graduates and can also help you decide which career to choose. The Career Officer can also provide a career training and check your application letter and CV. Read more on Career Services.
If you feel you have not been treated properly by someone employed by Utrecht University, or if you disagree with a decision that affects you personally, you can respond.
Your complaint may relate to one of the following:
- Supervision of your thesis or practical
- Failure to provide educational activities or administer examinations as scheduled
- Behaviour of a member of academic teaching staff or another member of staff
- Response to a letter
You may opt for an informal approach: You can also approach the person who caused the problem and attempt to reach an amicable solution with them. You can also discuss your complaint with the Study Advisor of your faculty/department or the Student Counsellor.
If you feel your complaint is severe, or if it is difficult to discuss or if the problem was not solved informally, you can file a complaint:
Utrecht University thinks it is important to have a safe social climate for all students and employees. We treat each other with respect. Nevertheless, students or employees might be approached in a way that is inappropriate to them.
Inappropriate behaviour includes, but is not limited to: (sexual) harassment, discrimination, agression, violence or bullying.The result might be that you feel no longer safe at the university or in private."
You can contact a Confidential Counsellor for Inappropriate Behaviour for education, shelter, supervision and mediation. The information provided is always confidential.
Studying without Limitations is a platform for and by students with a disability. Besides involvement in policy decisions and providing information they also offer guidance for students with a disability such as dyslexia, AD(H)D, autism and so on. Do you want more information, or would you like to have a buddy for extra support or guidance regarding your study or themes outside your study such as in living, working and going out? Then perhaps our buddy programme is something for you.