Who should you contact?
- Your first contact for questions about your programme is your tutor (see Osiris).
- For general questions about the content of your study and practical matters, you can contact the Student Information Desk.
- Do you have a question about tuition fees? Then contact Student Service.
No idea whom to contact? Take a look at the who-what-where overview page.
Student Information Desk Humanities
- Email: firstname.lastname@example.org (9.00 - 17.00 working days)
- WhatsApp: 0031 6 4108 4538 (9.00 - 17.00 working days)
- Phone: 030 253 6285 (11.00 - 12.30 and 13.30 - 15.00 working days)
- Front desk: 11.00-12.30 and 13.30-15.00 working days
- Mailing address: Drift 10, 3512 BS Utrecht
Don't forget to state your student number and study programme when you contact us.
For questions about: your curriculum • course enrolment • graduation • grades • approval and exemption • certification of grades - etc.
Question about tuition fees?
Please refer to Student Services in case you have a question about your tuition fees.
Appointment Career Officer
To book an appointment with the Humanities Career Officer, please refer to Career Services' online booking tool.
Change your diploma tube
You can still exchange your white diploma tube for a yellow Utrecht University tube by visiting us during our opening hours.
How to get in touch?
|Quick or urgent questions: telephone consultation hours|
Every working day from 10.00 to 11.30 via 030 -253 2440.
|Library walk-in consultation|
Every working day from 12.30 to 13.30, hall library Drift 27.
|Quick or general questions: short appointment (max. 10 min.)|
Do you have a general question regarding your study progress, study plan, or (for example) your study choices? Please schedule an appointment through the online calendar for short appointments. Please note that these appointments cannot be booked with a specific study advisor. The appointment can either be at Trans 10 or via Teams.
|Complex questions: long appointment (20-30 min.)|
If you have a question that's more complex, and you need extra time to discuss your program or personal circumstances, please schedule an appointment with the Study Advisor from your own program through the online calendar tool for long appointments. The appointment can be either at Trans 10 or via Teams.
Topics to discuss with your study advisor
study programme • policies and procedures • complaints, objections and appeals • academic skills • educational facilities • special circumstances • (chronic) illness • disability • neurodivergent
Pooi Ji Hang
Exchange Coordinator Incoming Exchange
Exchange Coordinator Outgoing Exchange
Head of International Office
If you have questions about going on exchange this is how you can reach us.
- Drop by at Drift 10, International Office (student desk): Monday and Thursday from 11 a.m. to 12 p.m. from 23 October to 30 November
- Telephone: Tuesday and Wednesday from 11 a.m. to 12 p.m. from 24 October to 29 November. Tel: 030-2536046 (0031302536046)
- E-mail: email@example.com
For more complex questions about outgoing exchange, for example about a specific destination or about your personal situation, it is possible to make an appointment.
If the booking module does not load automatically, please check whether something is blocking the tool (such as Privacy Badger) and turn it off for this tool. You can also try the direct link to the appointment tool.
If no appointment options are available, mail your question and appointment request to firstname.lastname@example.org.
(Student Information Desk Humanities)
Drift 10, 3512 BS Utrecht
+31 (030) 253 6285
Do not forget to quote your student number!
11.00 - 12.30 (Monday to Friday)
11.00 - 15.00 (Monday to Friday)
You can contact the Internship Office Humanities for practical questions regarding doing an internship and handing in internship documents.
You may consult the career officer with questions about how to start your career, to discuss your resume, to practice a job interview, etcetera. Would you like to practice a job interview? Always perform the career check first and bring the results with you to the interview.
Book an appointment
For practical questions
Do you need IT assistance? First check the current status of our IT systems to see if there is a general malfunction. If not, you may contact the ITS helpdesk or the Humanities helpdesk. You may also use the IT wizard to try and solve the issues yourself.
Do not forget to include important information such as your Solis ID, telephone number, and the UU number of a malfunctioning PC or printer (this number can be found on the gray assit tag on the device, e.g. UU012345).
Monday to Friday 7.15-22.30
Contact helpdesk Humanities
- Kromme Nieuwegracht 80 (reception)
Monday to Friday 10.00-16.30
- Drift 27
Monday to Friday 12.00-15.00
Student psychologists can help you to solve study-related problems and to address personal problems. You can schedule an appointment for an introductory meeting.
Complaints in general
If you disagree with the way in which the UU has behaved towards you, you can lodge a complaint with the Humanities Complaints Coordinator.
Have you been the victim of inappropriate behaviour? Or did you see someone else being victimized? Do not hesitate to speak up. For instance, you can talk to your tutor, lecturer or Study Advisor. And you can also turn to the faculty of Humanities' contact for inappropriate behaviour, Stefan Vuurens. He will be able to advise you and help you take the next step if necessary.
If you prefer, you can also contact: Biene Meijerman, who is our staff contact for inappropriate behaviour. In the event of absence and during holidays, Stefan Vuurens and Biene Meijerman will act for each other.
Confidential Counsellor for inappropriate behaviour
If you would like to speak directly to the UU confidential advisor, you are of course welcome to do so! Send an email to email@example.com or check the website of Utrecht University's Confidential Counsellor for Inappropriate Behaviour.
Do not hesitate to take action
If you experience sexual or verbal harassment, discrimination, aggression, violence or bullying, don't spend too much time dealing with it! You can talk about it with a tutor, lecturer or study advisor. Would you rather talk to someone else? Then contact Stefan Vuurens, our faculty's contact for inappropriate behaviour. He will be able to help you no matter what.
Inappropriate behaviour beyond our university
If you have had to deal with inappropriate behaviour beyond UU, but you encounter the person(s) involved at UU, feel free to report this via Contactpersoon-ongewenstgedragStudenten.firstname.lastname@example.org.
What happens after you contact us?
- You will receive an invitation for an appointment as soon as possible. That appointment will take place at a discreet location or online via teams, whichever you prefer. We will offer a sympathetic ear, advise you and explain possible follow-up steps.
- Together you decide what to do next. Your call will be registered anonymously.
- Annually, the confidential counsellors publish an anonymous report about the number of reports and their nature. The data cannot be traced back to individuals. The faculty board uses the information from the report for policy to prevent undesirable behaviour.
Other places to go to
You can also contact any of the following bodies at any time:
Stefan can also help you get in touch, if you feel comfortable doing so.
Inappropriate behaviour is any behaviour, action or failure to act that has physical, psychological or social consequences perceived as negative. This includes at least harassment, sexual harassment, discrimination, aggression, violence and bullying in the workplace or in the study situation. For a detailed description, see the Code of conduct on the Social safety website. Do not hesitate to contact our confidential advisor at any time.
How can I pay attention to social safety myself?
Would you like to learn more about what you can do in undesirable situations, or how you can ensure a socially safe study and working environment? You can attend the Active Bystander workshop to learn what to do.
A violation of scientific integrity
For a low-threshold confidential discussion about violations of scientific integrity, please contact faculty contact Rick Nouwen:
030 253 8313
Or view the detailed information on scientific integrity.
- dr. Susanne Knittel (chair)
- dr. Michela Borzaga
- Martijn van Beelen (student member)
- Rana Saleh (student member)
The study advisor is a consultative voice in the curriculum committee.
What is a curriculum committee?
The curriculum committee is a representative body which consists of both students and lecturers. The committee:
- reports on the Education and Examination Regulations
- guards the quality of your education
- addresses problems that might arrise
- reviews academic education and teaching
- advises on all academic educational matters
A major source of information are course evaluations and the annual evaluation of the Education and Examination Regulations. Half of the committee consists of students, so do not hesitate to contact them if you have an issue that you think needs to be addressed.