Various support staff are available at Utrecht University to help you with any questions, support or tailored advice related to your degree that you may need during your studies.

Programme-specific questions

Within your programme you may turn to the following people for advise:

  • Programme Coordinator: this is your first point of contact for questions related to the content of the programme. You may also contact your Programme Coordinator for information, questions and advice regarding internships and studying abroad. You will also draw up a study plan for the first year in consultation with the Programme Coordinator. 
  • Study Advisor: for complex questions or problems relating to study choices, planning and progress. Your Study Advisor can help you with questions about the more personal aspects of planning and study progress as well as any personal challenges you may face.
  • Student Information Desk Humanities: for more practical questions related to your studies.
Telephone number: 030 253 7844
Address
Muntstraat 2-2A
3512EV Utrecht
Telephone number: 030 253 8172
Address
Muntstraat 2-2A
3512EV Utrecht

When you begin your studies you are assigned a tutor. Your tutor draws up a study plan for the first year in consultation with you and the Programme Coordinator. The tutor is an experienced lecturer-researcher from the relevant discipline. During the first year, you have at least one discussion with your tutor after each block. In this discussion, the progress of your studies is assessed and your study plan is adjusted if necessary. 

After you have completed three blocks, a study plan for your final year is drawn up. In this document you discuss your plans for:

  • the Master's thesis
  • the optional courses (electives) to be taken outside the faculty
  • required supplementary skills (for instance, foreign languages or IT)

After approval by the Board of Examiners, the study plan (and any adjustments or additions) are put in your dossier / portfolio. 

Study Advisor

Adjustment contact options Study Advisors Humanities

The Study Advisors of the Faculty of Humanities have daily telephone hours:

  • 030-253 6990
    from 10.00 - 12.00 on working days

The walk-in hours have been cancelled until further notice.

Questions?

We will work from home and remain accessible through email. If you have any questions, send us an email and we will contact you as soon as possible. Click on your Study Advisor's name to open their profile page with the most up-to-date contact information.

Making an appointment

Appointments are as usual and will be held through Microsoft Teams (install the app and log in with your UU mail address). To make an appointment, please call the Humanities Student Information Desk.

Updates corona virus measures

For the latest updates on the UU corona virus measures, go to https://www.uu.nl/en/organisation/practical-matters/information-coronavirus.

Who to go to with a question?

  • Specific or complex questions about your programme > your programme's Study Advisor.
  • General questions or urgent issues > any of the office hours
  • A more elaborate consult (max. 30 minutes) > make an appointment via the Student Desk Humanities or via the telephone office hours

If you think you are falling behind in your studies, please contact your Study Advisor as soon as possible.

What does a study advisor do?

The Study Advisors are there as/for, among other things:

  • Counselor
  • Questions about program
  • Illness and special circumstances
  • Arrangements and procedures
  • Personal conversation
  • Complaints, objection, appeal
  • Improve academic skills
  • Intake interview handicap/chronic illness for facilities
  • Submit evidence if test missed due to force majeure

Student Information Desk Humanities

Our front desk is currently closed until further notice. You can reach us in the following ways:

  • E-mail: studentdesk.hum@uu.nl
    from 9.00 - 17.00 on working days
  • WhatsApp: 0031 6 4108 4538
    from 9.00 - 17.00 on working days
  • Phone: 030 253 6285
    from 11.00 - 12.30 and 13.30 - 15.00 on working days

Please mention your student number in all correspondence!

Closing days

We are closed on the following (holi)days: April 27; May 5, 21 and 22; June 1.

Appointment Study Advisor

It is only possible to make an appointment with the student advisor by calling us 

Mailing address

Drift 10, 3512 BS Utrecht

Telephone

11.00 - 12.30 (Monday to Friday)
13.30 - 15.00 (Monday to Friday)

Front desk

currently closed

Tips for life in Corona times

We have posted a number of tips that will hopefully help you through this difficult time.

Read more about financial and housing issues, how to stay fit and how to keep studying from home.

Tips for life in Corona times.

 

Questions not related to your study programme

In some cases you may want to consult someone who is not related to your specific study programme. For example, if you fall behind due to extenuating circumstances or mental health issues, and it is not possible to correct this through an adjustment in your programme. If this is the case, you may use the contacts mentioned below.

We have put together some study tips and useful links and offer a number of workshops which can help you to improve your study skills.

Student services provides information about studying and student life, such as information about admissions, registration, tuition fees, student finance, administrative grants, career orientation, student organisations and studying abroad.

Student psychologists can help you to solve study-related problems and to address personal problems. Read more information here and book an appointment.

Due to increased measures by the government, the UU’s Student Counsellors have decided to take responsibility with regards to the health of our students.

Therefore, the Executive Board of the UU have decided that all face-to-face meetings in the upcoming weeks are to be cancelled.

What does this mean for you?

All planned appointments will take place via telephone or a video chat service.

If you have an appointment planned with one of the Student Counsellors, we ask you not to come to the Bestuursgebouw. The counsellor will call you at the scheduled appointment time or will contact you via email to make other arrangements.

Most of our personnel will work form home, be aware that chances are high that you will be called by an anonymous telephone number.

Student Counsellors provide advice and support to students who have suffered a serious study delay or are threatening to fall behind. Possible reasons could be a disability or chronic illness, membership of a board of a student organisation or participation in sports at an international level.

The Study Advisor or your Tutor can refer you to a Student Counsellor if you wish to terminate your enrolment due to illness or exceptional family circumstances, if you face financial problems or if you wish to make use of the university schemes offering financial support.

To schedule an appointment, contact Student Services.

Skills Lab - the gateway to your academic development- is an accessible service desk where UU students can get a clear idea of what courses, workshops, individual tutoring, electronic tools, etc. are available to them. Much is available, but this wealth or resources can be hard to find and access for students with specific questions. We can show students where to go to improve any skill, be it writing, presentation, studying, or job-hunting.

You can visit the Career Officer to discuss your options in the labour market. The Career Officer is fully informed about the labour market for university graduates and can also help you decide which career to choose. The Career Officer can also provide a career training and check your application letter and CV. Read more on Career Services.

If you are having second thoughts about the programme you have chosen or if you are trying to decide what Master’s programme to choose, you can contact the Academic Support Advisor Ms. Jacky Limvers (j.f.limvers@uu.nl).

More information about Study choice.

If you feel you have not been treated properly by someone employed by Utrecht University, or if you disagree with a decision that affects you personally, you can respond.

Your complaint may relate to one of the following:

  • Supervision of your thesis or practical
  • Failure to provide educational activities or administer examinations as scheduled
  • Behaviour of a member of academic teaching staff or another member of staff
  • Response to a letter

You may opt for an informal approach: You can also approach the person who caused the problem and attempt to reach an amicable solution with them. You can also discuss your complaint with the Study Advisor of your faculty/department or the Student Counsellor.

If you feel your complaint is severe, or if it is difficult to discuss or if the problem was not solved informally, you can file a complaint:

Utrecht University thinks it is important to have a safe social climate for all students and employees. We treat each other with respect. Nevertheless, students or employees might be approached in a way that is inappropriate to them.

Inappropriate behaviour includes, but is not limited to: (sexual) harassment, discrimination, agression, violence or bullying.The result might be that you feel no longer safe at the university or in private."

You can contact a Confidential Counsellor for Inappropriate Behaviour for education, shelter, supervision and mediation. The information provided is always confidential.

More information.

 

Studying without Limitations is a platform for and by students with a disability. Besides involvement in policy decisions and providing information they also offer guidance for students with a disability such as dyslexia, AD(H)D, autism and so on. Do you want more information, or would you like to have a buddy for extra support or guidance regarding your study or themes outside your study such as in living, working and going out? Then perhaps our buddy programme is something for you.

More information.