You are expected to use your own laptop for computer practicals as of September 2018. Utrecht University has provided MyWorkplace for this purpose. A facility where much of the software that you will need as a student can be accessed anytime and everywhere. As soon as you have received your Solis-id and password, you can use these educational applications, including during computer practicals.

Other software

Some software for specific courses cannot be installed in MyWorkplace, due to technical reasons or because of licences. In that case you will need to install the software on your own laptop. You will be given further instructions on how to do this before the start of your course.

Computer rooms

If a course uses heavy educational applications, or applications with specific licensing requirements, the computer practical will be given in a computer room. In this case you do not need to bring your own laptop.

Questions?

Take a look at the Frequently Asked Questions at the bottom of this page for an answer to your question.

MyUU app

In the MyUU app for students you will find your grades from Osiris, your student card and your personal timetable. Download the app from Apple app store or Android's Google Play store.Once installed you log in with your Solis-id and password.

MyUU portal

The MyUU portal on the student website offers:

  • Your timetable from MyTimetable
  • Your results from OSIRIS
  • Your study progress from OSIRIS
  • Your emails from UU-Gmail
  • Links to frequently used university systems and websites
  • A direct link to the homepage of your study programme

You can access the portal at https://students.uu.nl/myuu or by clicking Log in in the top right corner of this website.

Osiris

Use OSIRIS to register for courses, see your marks and enter a change of address. Log in using your student number and Solis password.

Blackboard

The University has a digital learning environment called Blackboard. You can log in using your Solis-id and Solis password. Please note! Did you recently received your Solis-id? It may take up to 24 hours until your account is activated in Blackboard. Please try again later.

Lecturenet

Missed a lecture? Did'nt pay enough attention? Visit Lecturenet (Dutch). Here you can find a growing collection of recorded lectures.

MyTimetable

MyTimetable is the timetable website of Utrecht University. Log on using your Solis-id and password. More information here on the MyTimetable page.

UU Gmail is your university email address. The email address has been sent to your private email address (during your registration).

Logging on

You can log on here to UU-Gmail. Your username is your UU Gmail address (for example: j.a.smith@students.uu.nl).

You will be redirected to a page where you have to enter your UU Gmail address and password (yellow box).

Password

The password is your Solis-id password.

More information

Do you experience problems or looking for instructions? Please consult the UU-Gmail page.

Solis-id

Your Solis-id is your username for most university services. You also use your Solis-id to log on to university computers. If you have forgotten your Solis-id, please contact UU for U Student Services.

Password

As a new student, you will receive your Solis-id via e-mail. In that same e-mail, you will find a link to the password portal where you are able to create your password.

More information

More information can be found on the Solis-id page.

You can use a personal smart card – for example your OV chip card – to print, photocopy and scan documents. You can then print your print job at any printer in the university. Please note: your personal smart card (RFID) is only used to identify you at the printer. Your print credit is linked to your Solis-id, not the personal smart card you use to identify yourself.

TOP UP PRINT CREDIT

You can top up your print credit via the online portal. Please note: Sometimes, the portal says "failure during topping up". This is often incorrect. Please check your print credit first before trying again.

Visitors of the University Library

Visitors of the University Library can also use the print facilities: read more about it.

MANUALS AND MORE INFORMATION

Instructions for printing from your own device (laptop etc) are available here on our manual website.

Fore more information on printing in general, visit the printing, photocopying and scanning page.

WI-FI

At the university, you can make use of eduroam. Connect by using your credentials;

Looking for instructions about how to configure Wi-Fi on your smartphone, tablet or laptop? Visit the manuals webpage

WORKING ONLINE

  • Access your personal files on your U drive from another location (off-campus): see the page about your personal storage for instructions.
  • Use Google Docs to work on your documents online. The page Google Apps for Education tells you all about this.
  • With Skype for business (formerly known as Lync), a feature of Office365, you can chat and collaborate online.
  • Use the software for your studies (using whatever device you want) with MyWorkplace.

U Drive

The U drive is your personal network storage where you have 1 GB available for your files. You can access your U drive via a web browser, your own laptop, or one of the university computers. See the instructions for how to do this. In this way you always have access to your files.

Google drive

Google Drive enables you to store files in the cloud.  You can also share these files with other students, or work together on the same file via Google Docs.

SurfFileSender

Using SURFfilesender you can send files to anyone you wish, including people outside Utrecht University and organisations without a SURF licence. If someone wants to send you files, you, as a SURFfilesender user, can send them a 'voucher'.

MyWorkplace (free software)

You can access software that you need for your studies, such as Mathlab, SPSS, Stella or Stata anywhere. And you can work independently using devices with a Windows, Apple or Android operating system. From now on you will be able to study anywhere with your own laptop. Visit the MyWorkplace page for more information.

Other Software

You can use most software for free via MyWorkplace. Utrecht University also offers free software such as Office 365 which you may install locally on your own laptop or computer.

Surfspot

You can also buy software and hardware with a discount via Surfspot (click on "English" at the upper right corner on the website). Log on using your Solis-id and password.

Some faculties demand that you have your own laptop for your study, others only advice to have one. The specifications for your laptop also vary from each faculty. Ask for the requirements at your own study. In general, it is recommended that your laptop is suitable for working with MyWorkplace and that you can install Office 365.

The Faculty of Science, Social Sciences and Geosciences have their own page with information. Other faculties do not require any specific hardware - or will let you know this themselves.

FAQ use your own laptop

How do I know if I need to bring a laptop to the computer practical?
You will be informed about this by your lecturer via the course guide, Blackboard or in person during the preceding lecture. If you will need to take your laptop, this will be stated specifically. So make sure you know through one of these sources. As the teaching programme is very full, we ask that you make sure your laptop is ready for use before the first computer practical. Instructions for this have been sent to you by email.

Do I need to bring my laptop to the introduction week?
In the programme for the introduction week you can see if (and when) you need to bring your laptop.

Will there still be computer rooms available after September 2018?
You will need to bring your laptop for most computer practicals. The number of computer rooms will be decreased gradually. Although you may find that in the coming academic year your computer practical is still held in a computer room, this will be less and less the case. Teaching that makes use of heavy educational applications and calculation models will continue to be given in computer rooms. So not all the computer rooms will be dispensed with. You will be informed at the start of your course whether or not you need to bring a laptop.

What are the recommended specifications if I am buying a new laptop?
For computer practicals, we recommend a laptop with at least the following specifications:

Make sure you also have a recent version of a good anti-virus program and an anti-malware program on your laptop. You can purchase a combined version of this software. If you already have a laptop with Windows 8, you do not need a new anti-virus and anti-malware program.

Do I need to buy the laptop from a specific supplier?
No, you are free to choose which supplier you want to buy a laptop from. However, some hardware suppliers offer a discount to students, so we advise you to check this out.

Will the recommended specifications stay the same throughout my degree programme?
The recommended minimum specifications should be sufficient for the computer practicals throughout your degree programme, at the least.

Are the recommended specifications the same for every degree programme?
Yes, the specifications are the same for all the degree programmes in the Faculty of Geosciences.

I have had a laptop for quite some time, do I need to buy a new one?
In most cases the educational applications you need for the computer practicals will also work on an older laptop. You can check at home before the start of the computer practicals whether the required educational applications actually work on your laptop. If the necessary educational application doesn’t work properly on your old laptop, you can borrow a laptop for the computer practical from the Facilities Centre in the Educatorium and Koningsberger building. Laptops can be loaned for one day at a time.

Can I take part in a computer practical with any kind of laptop?
In principle any laptop that runs Windows 10 (preferable) or Windows 7 is suitable for taking part in the computer practical. You can also use a Mac for the computer practical. There is however no guarantee that the necessary educational applications will run on every laptop (for example older laptops). So make sure you test this on your laptop before the computer practical.

How can I check whether my laptop is suitable for my computer practicals?
If you have your Solis-id and password, you can prepare your laptop for use of MyWorkplace (see the instructions). If you start an application at MyWorkplace and you see 'HTML5client' in the URL bar of your browser, then Citrix is not properly installed. If you do not see 'HTML5client', this means your Citrix is properly installed. If you need to install software on your laptop yourself for a specific course, we advise you to test this software before the first computer practical.

Can I use a tablet or smartphone for my computer practicals?
No, it is not (yet) possible to take part in the computer practical using a tablet or smartphone.

Can I also use a Mac for my computer practicals?
Yes. Most of the software you will use for the computer practicals is available via MyWorkplace. You can use MyWorkplace with a Mac as well as a Windows laptop. However, for specific courses you will need to run local software on your Mac. Sometimes this software is only available in a Windows version. In this case you will need extra software on your Mac to be able to run Windows applications (a Windows licence in combination with either Apple’s 'Boot Camp' or virtualisation software such as Parallels (available via Surfspot.nl).

How can I check that my laptop meets the recommended specifications?
You can check the hardware and software specifications of your laptop under the systems information. How to find this varies per operating system. In Windows 10 for example, go to the Start Menu and select 'System Information', then 'System'.

What should I do if my laptop doesn’t meet the recommended specifications?
All educational applications available in MyWorkplace can be used on all computers. We advise that you test any software that you need to install for your course yourself, before the computer practical. If the necessary educational application doesn’t work properly on your old laptop, you can borrow a laptop for the computer practical from the Facilities Centre in the Educatorium and Koningsberger building. Laptops can be loaned for one day at a time.

What should I do if I don’t have a laptop?
We advise you to purchase a laptop. If you are unable to do so, you can borrow a laptop to use during the computer practical. Laptops for the computer practical are available on loan from the Facilities Centre in the Educatorium and Koningsberger building. These can be loaned for one day at a time.

I have forgotten my laptop. What should I do?
If you have forgotten your laptop, you can borrow a laptop provided you are a student of Utrecht University. You must return this loaned laptop at the end of the day. Possibly you can ask a fellow student if you can look over their shoulder this time, depending on the nature of the computer practical. And of course if this is not a hindrance to him/her.

My laptop is broken. What should I do?
You are personally responsible for the support of your hardware and any repairs to your laptop. One way to do this could be to arrange a guarantee when purchasing the laptop. You can also ask the experts at the Facilities Centre in the Educatorium and Koningsberger building to take a look at your laptop for you. They can then attempt to diagnose the problem.

I don’t have a laptop and I don’t have enough money to buy one. What should I do?
We feel it is important that everyone should have good access to higher education, regardless of their financial situation. For this reason, there are laptops available to loan for students who cannot afford to buy a laptop and we are also exploring the possibility of setting up a repayment plan on friendly terms. We are currently performing a benchmark survey at other universities who already expect their students to use their own laptops to find out what their students prefer and to learn from this.

What kinds of laptops are available to loan?
There are two types of laptops available on loan for computer practicals: Chromebooks and laptops. Both types give access to MyWorkplace. Unlike a laptop, you cannot save documents locally on a Chromebook (although of course you can save them to your personal drive) or install software yourself. We advise you to borrow a Chromebook unless you need to use software that is not available via MyWorkplace. You return this loaned laptop at the end of the day.

How do I find a laptop to loan?
Requests to borrow a laptop are submitted via Topdesk. You can collect the loan laptop before the computer practical at the Facilities Centre in the Educatorium and Koningsberger building. You should return the loaned laptop after the computer practical, on the same day.

What happens if my loan laptop gets damaged or lost?
This depends on the situation. Each situation will be examined individually to see if you can be held liable for loss, damage or defects.

Is there a good internet connection during computer practicals?
Computer practicals are scheduled in working group rooms that have good Wi-Fi facilities. This means you can make uninterrupted use of your laptop and the educational application during the computer practical. Read the Eduroam instructions for joining the Utrecht University Wi-Fi network.

Can I charge my laptop during the computer practical?
Computer practicals are scheduled in working group rooms which in principle have sufficient electrical sockets for you to charge your laptop. However, we cannot guarantee that you will always be able to access an electrical socket as the availability depends on how many students want to use them at the same time. For this reason you should always make sure that your laptop is already charged when you come to the computer practical.

How can I print documents at Utrecht University?
Read the instructions for printing via the university's network.

What is the best way to save documents?
You can always (whether you use MyWorkplace or locally installed software) save your files on your local drive. If you are working in MyWorkplace, you can also save files on a drive in MyWorkplace. In any case we advise that after your computer practical you copy (or transfer) your files to your Google Drive (which you can access as a student at Utrecht University) so that you know for sure that all your documents are saved together in a clear and orderly manner.

Do I need to purchase software myself?
Most educational applications are available free of charge via MyWorkplace. In addition to this, during your degree programme you can use a range of software, including Microsoft 365 Pro Plus (Word, Excel, PowerPoint and Skype) free of charge. You can find more information here. You may also need to install certain software locally in which case this software will be made available free of charge.

Can I start using MyWorkplace right away?
To be able to use MyWorkplace properly you first need to install the Citrix receiver on your laptop. It is important that you do this before the start of your first computer practical as the lecturer will not have allocated any installation time during the first practical. Read the MyWorkplace instructions for making your laptop ready for use. 

Can I install the Citrix receiver myself?
Read the MyWorkplace instructions for installing the Citrix receiver on your laptop.

Where can I get help for setting up Wi-Fi, MyWorkplace and installing standard software?
If you have any questions about installing Wi-Fi, MyWorkplace, printers and standard software, please contact the IT Service Desk (the Utrecht University IT department). They provide as much support as possible to students via the IT service desks, WhatsApp, email or by phone. Ultimately as a student you are responsible for your laptop. If IT cannot solve your problem, you will have to seek help elsewhere, for example your hardware supplier. New students can also ask for help during the introduction week. Try to have everything set up on your laptop before the introduction week, as during this week there will be several opportunities to speak to staff who can help you with any IT problems you may have encountered. You will get more information about this from your degree programme.

How can I prevent arm, neck and shoulder complaints while using my laptop?
Lengthy use of your laptop could lead to physical problems. If you regularly work on your laptop outside the computer practicals, you may be at risk. So it is important that you use an appropriate sedentary work method (see tips). For computer practicals longer than two hours, the lecturers will plan a break in the teaching to give you sufficient opportunity to change position.

How can I prevent my laptop from being stolen?

  1. Conceal your laptop
    Rather than carrying your laptop around in a professional laptop bag, you could use an ordinary laptop bag or backpack. Never leave your laptop laying around unattended.
  2. Label everything
    Label your laptop and bag clearly with your name and address. This increases the chances of your laptop being returned to you should you lose it.
  3. Recognise your own laptop
    Make sure you can recognise your own laptop and can prove that it is actually yours. For example by making a note of the serial number or taking a photograph (at least one photo of a distinguishing feature such as the serial number, a conspicuous scratch, ...)
  4. Tracking software for your laptop
    Track your device after it has been stolen or lost. Maintain control of your personal data. The following software may help you here:
             - Windows 7/8, MacOSX, Linux, iOS, Android: Prey OpenSource software (download)
             - MacOSX: Find my device (recommended, standard in iCloud)

How can I increase the battery time of my laptop?

  1. Choose an energy-saving power plan
  2. Dim the screen
  3. Shorten the time between the screen dimming and turning off
  4. Disconnect or remove unnecessary peripherals
  5. Disable PC cards and integrated wireless (Bluetooth) devices

How can I increase the IT security of my laptop?

  1. Viruses
    As soon as your computer is connected to a network or comes into contact with new software in any other way (USB stick, CD/DVD), it is at risk of being infected with viruses, malware, spamware. Always install official versions of software and make sure you get them from the actual manufacturer (not via other sites). Be careful when opening attachments from unknown senders (and sometimes from senders you do know). Even Office documents can contain viruses. Use an antivirus program (for Windows 7): Microsoft Security Essentials. From Windows 8, Security Essentials is integrated in Windows Defender.
  2. Hackers
    Keep your Firewall switched on. A firewall is software or hardware that checks incoming information from the internet or any other network and then either blocks it or allows it onto your computer depending on your firewall settings. In this way a firewall can help prevent hackers and malicious software from gaining access to your computer. Windows Firewall is built into Windows and is on by default.
  3. Spyware
    Windows contains the built-in anti-spyware program Windows Defender that is on by default. From Windows 8 it also contains the standard antivirus software.
  4. Windows updates
    Microsoft regularly releases important updates for Windows to protect to your computer against new viruses and other security risks. To receive these updates as quickly as possible, switch on the automatic update function.