Are you having problems with or related to your studies? Do you need advice or counselling for personal problems? There are a number of counsellors who can give you guidance. If you are hesitant about whom to contact, or want to start tackling your problems yourself, you can use the overview of questions by subject to guide you.

QUESTIONS RELATED TO YOUR STUDY PROGRAMME

There are a number of counsellors within your study programme who can give educational guidance.

In the event that you run into motivational issues, are in need of help with structuring your studies, or in the event that you encounter problems affecting your studies such as: illness, exceptional family circumstances or study problems, it would be advisable to contact your Programme Tutor. The tutor may be able to help you personally, or when needed, refer you to a Study Advisor, a Student Counsellor or a Student Psychologist.

Every programme offered by the Graduate School has a tutor who is aware of the required subjects for your degree programme and of your options.

The tutor for MSBBSS is Jeroen Mulder (j.d.mulder@uu.nl).

Contact a study advisor if you have any study-related questions or problems. This can include matters related to: planning your studies, doubts about your studies, regulations or falling behind due to personal circumstances.

The study advisors are not dedicated to a particular degree programme. There are six study advisors who are available to all students, regardless of their degree programme. Additionally, each study advisor has his / her own area of expertise. This may be either a particular degree programme and / or a subject such as 'studying and world-class sport'.

A study advisor can provide advice, support and information in a confidential meeting and is available during the designated telephone office hours or walk-in hours. It is also possible to make an individual appointment with a study advisor.

Attention!

Due to the corona virus, all walk-in hours of the study advisors are cancelled. However, you can still mail your questions to studieadviseurs.fsw@uu.nl. If you had previous mail contact with one of our study advisors, you can use his or her personal mail address. Please note: there are no study advisors available from 22 July to 16 August. For urgent matters during this period, please contact the Student Information Point (STIP).

Alternatively, you can contact us by phone during our telephone hours (Monday, Tuesday, Thursday and Friday from 11:00 am to 12:30 pm). Tel: 030 253 4876. There are no telephone hours from 22 July to 16 August.

 

 

If you have a disability or chronic illness, Utrecht University will support you as much as possible in order to ensure that you complete your degree programme successfully. Examples of a disability / chronic illness include:
 

  • visual, auditory or motor impairments;
  • dyslexia;
  • chronic and psychological disorders (e.g. depression, an autistic spectrum disorder, ADD or ADHD, Crohn’s disease, diabetes, asthma, rheumatism, or ME / CFS, RSI / CANS, etc.).

In case of doubt, please schedule an appointment with a Student Counsellor via Student Services.

Apply via Osiris Cases

If you want to discuss your situation and explore if you are eligible for extra support, you can indicate this via Osiris Cases. Osiris Cases is a separate file within Osiris student, the digital registration system of the UU. Log in via www.uu.nl/osirisstudent using your solis-id to do so. After you have opened your case in Osiris, you will receive a confirmation and the possibility to arrange a meeting with one of the study advisors.

If you lost your contract or if you have any questions about your contract, please contact the study advisors.

What kind of support does the university offer?

The study advisor can provide you with the exact details of the options available to you. These will be laid down in a contract. Utrecht University also provides (financial) support to students who have suffered a serious study delay. Our services include coaching and helping you with your application at the Dienst Uitvoering Onderwijs (DUO). Further information can be found on the Disability or chronic illness page.

Utrecht University values sporting talent as well as intelligence. Because of that, outstanding athletes who study at Utrecht University can count on special, tailor-made provisions. These include adaptations to their study programme, fitness cards and financial compensation for delays in studies or competitions abroad.

Are you an outstanding athlete?

You are an outstanding athlete if you have acquired one of the following statuses from NOC*NSF: A-status, Promise (Belofte), Bond status (Bondsstatus, since 01-01-2017), High Potential (HP), International Talent (IT), National Talent (NT) and Select Status (Selectiestatus, since 01-01-2017)).

Study the Utrecht University Scheme for Outstanding Student Athletes to check whether you fall into one of the above-mentioned categories and to find out which provisions you are eligible for.

How to obtain outstanding athlete status

In order to be eligible for one or more outstanding athlete provisions at Utrecht University, an assessment must first be made as to whether you are covered by the scheme. In connection with this you can make an appointment with the student counsellor for outstanding athletes, Anne Hamburger, via the Student Services. You should take along evidence from your sports federation or club which shows your status and/or most recent achievements.

Please note: The outstanding athlete status at Utrecht University is, in principle, issued for one academic year. After that you have to apply to the student counsellor for outstanding athletes for a new status and submit evidence. You can also do so by sending an e-mail to elitesports@uu.nl.

Contact

For questions about studying and elite sport at the Faculty of Social and Behavioural Sciences, you should contact study advisor Paul Appel (P.Appel@uu.nl).

Tips for life in Corona times

We have posted a number of tips that will hopefully help you through this difficult time.

Read more about financial and housing issues, how to stay fit and how to keep studying from home.

Tips for life in Corona times.

 

Questions not related to your study programme

In some cases you may want to consult someone who is not related to your specific study programme. For example, if you fall behind due to extenuating circumstances or mental health issues, and it is not possible to correct this through an adjustment in your programme. If this is the case, you may use the contacts mentioned below.

We have put together some study tips and useful links and offer a number of workshops which can help you to improve your study skills.

Student services provides information about studying and student life, such as information about admissions, registration, tuition fees, student finance, administrative grants, career orientation, student organisations and studying abroad.

Student psychologists can help you to solve study-related problems and to address personal problems. Read more information here and book an appointment.

Due to increased measures by the government, the UU’s Student Counsellors have decided to take responsibility with regards to the health of our students.

Therefore, the Executive Board of the UU have decided that all face-to-face meetings in the upcoming weeks are to be cancelled.

What does this mean for you?

All planned appointments will take place via telephone or a video chat service.

If you have an appointment planned with one of the Student Counsellors, we ask you not to come to the Bestuursgebouw. The counsellor will call you at the scheduled appointment time or will contact you via email to make other arrangements.

Most of our personnel will work form home, be aware that chances are high that you will be called by an anonymous telephone number.

Student Counsellors provide advice and support to students who have suffered a serious study delay or are threatening to fall behind. Possible reasons could be a disability or chronic illness, membership of a board of a student organisation or participation in sports at an international level.

The Study Advisor or your Tutor can refer you to a Student Counsellor if you wish to terminate your enrolment due to illness or exceptional family circumstances, if you face financial problems or if you wish to make use of the university schemes offering financial support.

To schedule an appointment, contact Student Services.

Skills Lab - the gateway to your academic development- is an accessible service desk where UU students can get a clear idea of what courses, workshops, individual tutoring, electronic tools, etc. are available to them. Much is available, but this wealth or resources can be hard to find and access for students with specific questions. We can show students where to go to improve any skill, be it writing, presentation, studying, or job-hunting.

You can visit the Career Officer to discuss your options in the labour market. The Career Officer is fully informed about the labour market for university graduates and can also help you decide which career to choose. The Career Officer can also provide a career training and check your application letter and CV. Read more on Career Services.

If you are having second thoughts about the programme you have chosen or if you are trying to decide what Master’s programme to choose, you can contact the Academic Support Advisor Ms. Jacky Limvers (j.f.limvers@uu.nl).

More information about Study choice.

If you feel you have not been treated properly by someone employed by Utrecht University, or if you disagree with a decision that affects you personally, you can respond.

Your complaint may relate to one of the following:

  • Supervision of your thesis or practical
  • Failure to provide educational activities or administer examinations as scheduled
  • Behaviour of a member of academic teaching staff or another member of staff
  • Response to a letter

You may opt for an informal approach: You can also approach the person who caused the problem and attempt to reach an amicable solution with them. You can also discuss your complaint with the Study Advisor of your faculty/department or the Student Counsellor.

If you feel your complaint is severe, or if it is difficult to discuss or if the problem was not solved informally, you can file a complaint:

Utrecht University thinks it is important to have a safe social climate for all students and employees. We treat each other with respect. Nevertheless, students or employees might be approached in a way that is inappropriate to them.

Inappropriate behaviour includes, but is not limited to: (sexual) harassment, discrimination, agression, violence or bullying.The result might be that you feel no longer safe at the university or in private."

You can contact a Confidential Counsellor for Inappropriate Behaviour for education, shelter, supervision and mediation. The information provided is always confidential.

More information.

 

Studying without Limitations is a platform for and by students with a disability. Besides involvement in policy decisions and providing information they also offer guidance for students with a disability such as dyslexia, AD(H)D, autism and so on. Do you want more information, or would you like to have a buddy for extra support or guidance regarding your study or themes outside your study such as in living, working and going out? Then perhaps our buddy programme is something for you.

More information.

 

The university’s has a Code of Conduct  designed to prevent misconduct. In case of misconduct, you can contact the Confidential Counsellor.

One of the key roles of the Confidential Counsellor is support and supervision. The Confidential Counsellor can also mediate between the parties involved in the complaint. If this fails to reach a solution, a decision can be made jointly to submit a complaint to the complaints committee. The committee will instigate an enquiry and make recommendations to the Executive Board on appropriate measures to be taken.