Advising and counselling
The student advisors help you with questions about your undergraduate and graduate studies and provide personal study guidance. Consult us for problems that affect the course of your studies, such as personal circumstances, illness, study delays or problems with study skills. The student advisor is independent and treats your information confidentially.
- Walk-in consultation hours (in room A006/A008 of the Sjoerd Groenman Building):
- Monday through Thursday from 11 a.m. to 12:30 p.m.
- Tuesday and Thursday afternoons from 1:00 p.m. to 3:00 p.m.
You can visit us without an appointment. Should you have questions that require more time, we can make a follow-up appointment during the consultation hour.
- Phone consultation hours: tel. 030 253 4876. Every working day from 11.00 to 12.30.
For short questions or urgent matters for which you cannot come by.
- Mail: email@example.com. You can also ask your questions by mail. If necessary, we will refer you to the consultation hour or make an appointment with you. If you have had previous email contact with a student advisor, you can also use your personal email address.
What topics can you discuss with the student advisor?
- Personal circumstances that (may) lead to study delay.
- Questions regarding disability, studying with a disability or chronic illness, see also Studying with a disability.
- Questions or concerns regarding binding study advice.
- Study planning: first discuss this with your tutor, contact us if you cannot work it out together.
- Study planning with exemptions in your programme (for exemptions, first approach the examination board, firstname.lastname@example.org).
- What to do when choosing courses.
- Questions about transitional arrangements.
- Graduation check.
- Doubts about the content of your study (you can also contact the study choice advisors in case of doubt whether you would like to do another study).
- Complaints, see also Complaints, objections and appeals.
- Other study related questions.
The student advisor may be able to refer you to other tutors, such as the student dean, the student psychologist or the Skills Lab. You can also contact them without a referral!
If you have a disability or chronic illness, Utrecht University will support you as much as possible in order to ensure that you complete your degree programme successfully. Examples of a disability / chronic illness include:
- visual, auditory or motor impairments;
- chronic and psychological disorders (e.g. depression, an autistic spectrum disorder, ADD or ADHD, Crohn’s disease, diabetes, asthma, rheumatism, or ME / CFS, RSI / CANS, etc.).
In case of doubt, please schedule an appointment with a Student Counsellor via Student Services.
Apply via Osiris Cases
If you want to discuss your situation and explore if you are eligible for extra support, you can indicate this via Osiris Cases. Osiris Cases is a separate file within Osiris student, the digital registration system of the UU. After you have opened your case in Osiris, you will receive a confirmation and the possibility to arrange a meeting with one of the student advisors.
Have you started a programme at the Faculty of Social and Behavioural Sciences this academic year? If so, you will have received information in early July that you can apply for facilities through Osiris. If you have not yet done so, please register via Osiris as soon as possible. If you have any questions about studying with a disability or chronic illness, please contact the student advisors.
If you already had a meeting with the student advisor about the need for facilities but they’re not registered in Osiris Student please send us an email: email@example.com.
What kind of support does the university offer?
The student advisor can provide you with the exact details of the options available to you. These will be recorded in Osiris. Utrecht University also provides (financial) support to students who have suffered a serious study delay. Our services include coaching and helping you with your application at the Dienst Uitvoering Onderwijs (DUO). Further information can be found on the Disability or chronic illness page.