Advising and counselling
Contact a student advisor if you have any study-related questions or problems. This can include matters related to: planning your studies, doubts about your studies, regulations or falling behind due to personal circumstances.
The student advisors are not dedicated to a particular degree programme. There are seven student advisors who are available to all students, regardless of their degree programme.
A student advisor can provide advice, support and information in a confidential meeting and is available during the designated telephone office hours or walk-in hours. It is also possible to make an individual appointment with a student advisor.
What can you discuss with the student advisor and how?
Walk-in consultation hours
- Study planning
Walk-in consultation hours or telephone consultation hours
- Help with choice of subjects
- Questions or concerns about BSA
- Transitional arrangements
- Doubts about the content of your study (if you have other study doubts, you can also contact the study choice counselors)
- Questions about master's degree programs
- Study delay
- Graduation check
Topics for which you can make an appointment:
- Questions about studying with a disability or chronic illness
- Personal problems that (might) lead to study delay
- Study planning when transferring to the UU from another university (first contact the Examination Board, examenbureau.fsw@uu.nl)
- Complaints
For other questions, if you want to know where best to ask your question, or to make an appointment.
Opening hours
You can contact us in the following ways:
- Walk-in consultation hours (in room A006/A008 of the Sjoerd Groenman building):
- Monday through Thursday from 11:00 a.m. to 1:00 p.m.
Tuesday and Thursday afternoons from 1:30 to 3:00 p.m.
Friday, November 25, from 11:00 a.m. to 1:00 p.m. Friday walk-in hours will be discontinued as of December 2.
- Monday through Thursday from 11:00 a.m. to 1:00 p.m.
- Consultation hours by telephone, tel. 030 253 4876 (every working day from 11:00 am to 12:30 pm).
- E-mail: studieadviseurs.fsw@uu.nl. If you have previously had contact with a student advisor by e-mail, you can use the personal e-mail address.
If you have a disability or chronic illness, Utrecht University will support you as much as possible in order to ensure that you complete your degree programme successfully. Examples of a disability / chronic illness include:
- visual, auditory or motor impairments;
- dyslexia;
- chronic and psychological disorders (e.g. depression, an autistic spectrum disorder, ADD or ADHD, Crohn’s disease, diabetes, asthma, rheumatism, or ME / CFS, RSI / CANS, etc.).
In case of doubt, please schedule an appointment with a Student Counsellor via Student Services.
Apply via Osiris Cases
If you want to discuss your situation and explore if you are eligible for extra support, you can indicate this via Osiris Cases. Osiris Cases is a separate file within Osiris student, the digital registration system of the UU. After you have opened your case in Osiris, you will receive a confirmation and the possibility to arrange a meeting with one of the student advisors.
Have you started a programme at the Faculty of Social and Behavioural Sciences this academic year? If so, you will have received information in early July that you can apply for facilities through Osiris. If you have not yet done so, please register via Osiris as soon as possible. If you have any questions about studying with a disability or chronic illness, please contact the student advisors.
If you already had a meeting with the student advisor about the need for facilities but they’re not registered in Osiris Student please send us an email: studieadviseurs.fsw@uu.nl.
What kind of support does the university offer?
The student advisor can provide you with the exact details of the options available to you. These will be recorded in Osiris. Utrecht University also provides (financial) support to students who have suffered a serious study delay. Our services include coaching and helping you with your application at the Dienst Uitvoering Onderwijs (DUO). Further information can be found on the Disability or chronic illness page.