Contact a study advisor if you have any study-related questions or problems. This can include matters related to: planning your studies, doubts about your studies, regulations or falling behind due to personal circumstances.

The study advisors are not dedicated to a particular degree programme. There are six study advisors who are available to all students, regardless of their degree programme. Additionally, each study advisor has his / her own area of expertise. This may be either a particular degree programme and / or a subject such as 'studying and world-class sport'.

A study advisor can provide advice, support and information in a confidential meeting and is available during the designated telephone office hours or walk-in hours. It is also possible to make an individual appointment with a study advisor.


Due to the corona virus, all walk-in hours of the study advisors are cancelled. However, you can still mail your questions to If you had previous mail contact with one of our study advisors, you can use his or her personal mail address.

Alternatively, you can contact us by phone during our telephone hours (Monday, Tuesday, Thursday and Friday from 11:00 am to 12:30 pm). Tel: 030 253 4876.

Extra telephone hours during the enrolment period for Bachelor's courses (2 - 28 June): Monday, Tuesday, Thursday and Friday from 1:00 pm to 2:30 pm. Check the information page about planning and enrolment (in Dutch) in advance.



If you have a disability or chronic illness, Utrecht University will support you as much as possible in order to ensure that you complete your degree programme successfully. Examples of a disability / chronic illness include:

  • visual, auditory or motor impairments;
  • dyslexia;
  • chronic and psychological disorders (e.g. depression, an autistic spectrum disorder, ADD or ADHD, Crohn’s disease, diabetes, asthma, rheumatism, or ME / CFS, RSI / CANS, etc.).

In case of doubt, please schedule an appointment with a Student Counsellor via Student Services.

Apply via Osiris Cases

If you want to discuss your situation and explore if you are eligible for extra support, you can indicate this via Osiris Cases. Osiris Cases is a separate file within Osiris student, the digital registration system of the UU. Log in via using your solis-id to do so. After you have opened your case in Osiris, you will receive a confirmation and the possibility to arrange a meeting with one of the study advisors.

If you lost your contract or if you have any questions about your contract, please contact the study advisors.

What kind of support does the university offer?

The study advisor can provide you with the exact details of the options available to you. These will be laid down in a contract. Utrecht University also provides (financial) support to students who have suffered a serious study delay. Our services include coaching and helping you with your application at the Dienst Uitvoering Onderwijs (DUO). Further information can be found on the Disability or chronic illness page.