Contact a study advisor if you have any study-related questions or problems. This can include matters related to: planning your studies, doubts about your studies, regulations or falling behind due to personal circumstances.

The study advisors are not dedicated to a particular degree programme. There are six study advisors who are available to all students, regardless of their degree programme. Additionally, each study advisor has his / her own area of expertise. This may be either a particular degree programme and / or a subject such as 'studying and world-class sport'.

A study advisor can provide advice, support and information in a confidential meeting and is available during the designated telephone office hours or walk-in hours. It is also possible to make an individual appointment with a study advisor.

Walk-in-hours

If you have any questions, you can call in during the walk-in hours (maximum of fifteen minutes per student).

When: Monday to Thursday, from 11:00 a.m. to 12:30 p.m. and from 1:00 to 3:00 p.m.
Where: Sjoerd Groenman building, room A0.04 / A0.06, Padualaan 14, Utrecht Science Park
Telephone: +31(0)30 253 4876, Monday, Tuesday, Thursday and Friday between 11:00 a.m. and 12:30 p.m.

Appointment

If you expect your question to be too complicated to answer in fifteen minutes you can make an appointment with a study advisor. You can make an appointment via the Student Information Point (STIP). Tel.: +31(0)30 253 4949, every working day from 10:00 to 12:00 a.m. and from 1:00 to 3:00 p.m. (closed from 21 December 2019 to 5 January 2020).

If you have a disability or chronic illness, Utrecht University will support you as much as possible in order to ensure that you complete your degree programme successfully. Examples of a disability / chronic illness include:
 

  • visual, auditory or motor impairments;
  • dyslexia;
  • chronic and psychological disorders (e.g. depression, an autistic spectrum disorder, ADD or ADHD, Crohn’s disease, diabetes, asthma, rheumatism, or ME / CFS, RSI / CANS, etc.).

In case of doubt, please schedule an appointment with a Student Counsellor via Student Services.

Apply via Osiris Cases

If you want to discuss your situation and explore if you are eligible for extra support, you can indicate this via Osiris Cases. Osiris Cases is a separate file within Osiris student, the digital registration system of the UU. Log in via www.uu.nl/osirisstudent using your solis-id to do so. After you have opened your case in Osiris, you will receive a confirmation and the possibility to arrange a meeting with one of the study advisors.

If you lost your contract or if you have any questions about your contract, please contact the study advisors.

What kind of support does the university offer?

The study advisor can provide you with the exact details of the options available to you. These will be laid down in a contract. Utrecht University also provides (financial) support to students who have suffered a serious study delay. Our services include coaching and helping you with your application at the Dienst Uitvoering Onderwijs (DUO). Further information can be found on the Disability or chronic illness page.