We assume that you will bring a laptop to the university if you are doing a computer course. As a UU student, you will be able to access practically all study software everywhere free of charge via your laptop.

You can find the most frequently asked questions about using your own laptop and their answers below.

When do I need to bring a laptop?
How do I know whether I need to take a laptop to a computer practical?
Do I have to take my laptop to the StudyStartWeek?

What kind of laptop do I need?
Can I take part in a computer practical with every kind of laptop?
Can I use a tablet of mobile phone to take part in a computer practical?
I have had my laptop for a long time, will I need to buy a new one?
Will I have a problem using a Mac?
Do I have to buy a laptop from a particular supplier?
Where do I find practical information about working with a laptop?

What are the recommended specifications?
If I buy a new laptop, what are the recommended specifications?
How can I check whether my laptop meets the recommended specifications?
Will the recommended specifications stay the same throughout my entire study programme?
Do the same recommended specifications apply for all degree programmes?
What should I do if my laptop does not meet the recommended specifications?

I haven't got a laptop with me. What next?
What should I do if I haven't got a laptop?
I've forgotten my laptop. What next?
My laptop is broken. What next?
What is a loan laptop?
How can I borrow a loan laptop?
Can I simply borrow a loan laptop if I haven't got one of my own?
What happens if my loan laptop gets damaged or lost?

What about WiFi, charging and storage?
What about the Internet connection at the university?
Where can I charge my laptop?
Can I store my laptop safely at the university?

How can I ensure that I have the right software?
Do I have to buy the software myself?
Can I access MyWorkplace immediately?
Can I install the Citrix receiver myself?

Where can I go if I have any questions?
Where can I go if I have any questions about WiFi, MyWorkplace and standard software?

 

Answers

How do I know whether I need to take a laptop to a computer practical?
Check the course information in the course catalogue or the course reader. If you are required to have a laptop with you, it will be specifically stated here. As a UU student, you will be able to access practically all study software everywhere free of charge via MyWorkplace. Always ensure that the laptop which you bring to the computer practical is fully charged.

>> Back to top

Do I have to take my laptop to the StudyStartWeek?
You will be able to install the Citrix receiver at several locations (yet to be determined) at De Uithof on Wednesday 5 September. This service is only available during the StudyStartWeek. The Citrix receiver will enable you to use your laptop when you take part in computer practicals. In addition, you can install the Citrix receiver yourself in the week before the StudyStartWeek. Detailed instructions can be found at www.uu.nl/handleidingen under ‘MyWorkplace’.

>> Back to top

Can I take part in a computer practical with every kind of laptop?
In principle, any laptop with Windows 10 (preferably) or Windows 7 is suitable for participation in computer practicals. You can also use a Mac to take part in a computer practical. However, we cannot guarantee that the relevant teaching applications will work well on every laptop (especially older ones). Make a point of testing this matter before the computer practical.

>> Back to top

Can I use a tablet of mobile phone to take part in a computer practical?
No, you cannot use a tablet of mobile phone to take part in a computer practical.

>> Back to top

I have had my laptop for a long time, will I need to buy a new one?
In most cases, the teaching applications that you will need for the computer practical will work well enough on an older laptop. Prior to the computer practical, you can test whether the required teaching applications (which are usually provided via MyWorkplace) actually work on your laptop.

>> Back to top

Will I have a problem using a Mac?
No. Most of the software used during computer practicals is available via MyWorkplace. MyWorkplace can be accessed using either an Apple MacBook or a Windows laptop. As Utrecht University uses Microsoft products, using a Windows laptop is a little simpler.

>> Back to top

Do I have to buy a laptop from a particular supplier?
No, you can purchase a laptop from a supplier of your own choice.

>> Back to top

Where do I find practical information about working with a laptop?

Practical information about protecting your laptop against virusses and theft, optimizing your battery energy consumption and working with your laptop in a healthy way can be found here. Also, take a look at the information and tips regarding the prevention of complaints of the arm, neck and shoulder (CANS). 

>> Back to top

If I buy a new laptop, what are the recommended specifications?

We recommend that the laptop which you use for computer practicals meets the following minimum specifications:
 

Description Minimale specificaties Aanbevolen specificaties
Processor at least 2 GHZ (64 bit) 2,6 GHZ or higher (64bit)
RAM 8 GB upgrade option in excess of 8 GB
OS Windows 10 support  
Hard drive 256 GB 512 GB (SSD)
Resolution 1920 X 1080  
Network/WiFi adapter
 
Ethernet LAN and Dual Band, WiFi network card
(suitable for 2.4 GHz and 5 GHz)
 
USB Minimum of 2 USB ports (3.0)  
Mouse Recommended  
Extra battery Recommended  
Headphone connector Recommended  

A recent version of a good anti-virus program and an anti-malware program should also be installed on your laptop. This software is available as a package. If you already have a laptop with Windows 10, you will not need to install a new anti-virus/anti-malware program.

>> Back to top

How can I check whether my laptop meets the recommended specifications?
You can check the hardware and software specifications via the laptop system functions. Exactly how to check this information varies for each operating system. You will also be able to have your laptop checked at various locations (yet to be determined) at De Uithof.

>> Back to top

Will the recommended specifications stay the same throughout my entire study programme?
The recommended minimum specifications should at least suffice for computer practicals during the course of your degree programme. However, we cannot guarantee that the minimum specifications will remain unchanged for the years to come.

>> Back to top

Do the same recommended specifications apply for all degree programmes?
Yes, the same specifications apply for all programmes at the Faculty of Social and Behavioural Sciences. If you plan to take a course provided by another faculty, check in advance which specifications apply.

>> Back to top

What should I do if my laptop does not meet the recommended specifications?
In most cases, the teaching application which you need will also work on a laptop that does not meet the recommended minimum specifications. We recommend that you test this fact before the computer practical. If the required teaching application does not work well on your old laptop, you can borrow a loan laptop to use during the computer practical.

>> Back to top

What should I do if I haven't got a laptop?
We recommend that you to purchase a laptop. If you haven't got a laptop, you can borrow a loan laptop to use during the computer practical.

>> Back to top

I've forgotten my laptop. What next?
If you have forgotten your laptop or haven't got a laptop to use during the computer practical, you can borrow a loan laptop under certain conditions for no more than one working day at a time.

>> Back to top

My laptop is broken. What next?
You are responsible for your own hardware support and any laptop repairs. For example, you can cover this responsibility via a guarantee scheme on buying your laptop or via the 'Swift Student Service' at Campusshop.nl.
You will also be able to have your laptop checked by experts at various locations (yet to be determined) at De Uithof. They can try to diagnose the problem.

>> Back to top

What is a loan laptop?
Two types of loan laptop are available for computer practicals: Chromebooks and laptops. Both provide access to MyWorkplace. Whereas you cannot store files or install software yourself on a Chromebook, you can on a laptop. You can borrow a Chromebook or laptop for a period of no more than one day.

>> Back to top

How can I borrow a loan laptop?
You can request to borrow a loan laptop via Topdesk [link to Topdesk]. Before the computer practical, you will be able to collect this loan laptop from the FSC Service Point in either the Educatorium or the Koningsberger building. After the computer practical, the loan laptop must be returned to the same place on the same day.

>> Back to top

Can I simply borrow a loan laptop if I haven't got one of my own?
You must be able to show a valid ID and a digital student card when borrowing a loan laptop. Before the laptop is loaned to you, you will also be required to sign a loan agreement. You will be given a receipt when you return the laptop.

>> Back to top

What happens if my loan laptop gets damaged or lost?
It depends on the situation. Whether or not you can be held liable for the loss, damage or defect will be assessed in each separate case.

>> Back to top

What about the Internet connection at the university?
The computer-based course will be scheduled in seminar rooms with no computers but with excellent WiFi facilities. As a result, you will be able to make uninterrupted use of your laptop and the teaching application during the computer practical.

>> Back to top

Where can I charge my laptop?
The computer-based course will be scheduled in seminar rooms which should in principle have enough connection points for you to charge your laptop. However, we cannot guarantee that this scenario will always be possible, as the availability will depend on the number of students wanting to use these power sockets at any one time. To this end, always ensure that the laptop which you bring to the university is fully charged.

>> Back to top

Can I store my laptop safely at the university?
The Langeveld and Sjoerd Groenman buildings each have a limited number of lockers in which you can safely store your laptop. Some of these lockers have a power outlet for you to charge your laptop.

>> Back to top

Do I have to buy the software myself?
Most of the teaching applications are available free of charge via MyWorkplace. A range of other software will also be available to you free of charge during your study programme, including Microsoft 365 Pro Plus (Word, Excel, PowerPoint and Skype). You can find more information at https://students.uu.nl/en/free-software. To purchase anti-virus and anti-malware programs, please visit www.surfspot.nl. A computer room will be used for teaching applications not yet available via MyWorkplace.

>> Back to top

Can I access MyWorkplace immediately?
In order for you to use MyWorkplace correctly, you will first need to install the Citrix receiver on your laptop. It is important that you do so before the beginning of the first computer practical. During the practical, the lecturer will not allow extra time to install it.

>> Back to top

Can I install the Citrix receiver myself?
Detailed instructions how to install the Citrix receiver on your laptop are available at https://handleidingen.uu.nl/en under ‘MyWorkplace’. Students starting in September can also get help installing the Citrix receiver during the StudyStartWeek. However, in view of the full StudyStartWeek programme, we recommend that you try doing it yourself first.

>> Back to top

Where can I go if I have any questions about WiFi, MyWorkplace and standard software?
If you have any questions about WiFi installation, MyWorkplace and standard software, contact ITS through https://students.uu.nl/en/practical-information/it-facilities. ITS offers limited support to students.

>> Back to top